Privacy Policy

Last Updated: December 7, 2025

This Privacy Policy explains how Khadija Decor collects, uses, and protects your personal information when you visit or make a purchase from khadijadecor.com or interact with us through any of our services.
By using our Site or Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Site.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to changes in our services, legal requirements, or business practices. Updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

2. How We Collect and Use Your Personal Information

We collect personal information in the following ways:

A. Information You Provide Directly

When you interact with us, we may collect:

  • Contact Information: Name, phone number, email, address.
  • Order Information: Billing details, shipping information, payment details (excluding full credit card numbers), order history.
  • Customer Support Messages: Information you share when you contact us for help or inquiries.
    Failure to provide certain information may limit your ability to use some features of the Site.

B. Information Collected Automatically

When you browse the Site, we may automatically collect:

  • Usage Data: Pages viewed, products browsed, time spent on the site, IP address, device information, operating system, and browser type.
  • Cookies and Tracking Technologies: Used to improve site performance, remember your preferences, and show personalized content or ads. View our Cookie Policy for details.

C. Information from Third Parties

We may receive information from:

  • Payment Processors: Easypaisa, JazzCash, bank gateways, or other third-party processors may share limited payment verification details with us.
  • Delivery & Courier Partners: To complete delivery and order fulfillment.
  • Marketing/Analytics Partners: Platforms like Google Analytics or Meta Ads may provide insights on website usage and ad performance.

3. How We Use Your Personal Information

We use your information to:

  • Process Orders: Fulfill purchases, prepare shipments, and deliver products.
  • Communicate With You: Send order updates, respond to inquiries, and provide customer support.
  • Marketing & Promotions: Send offers, promotions, and updates (opt-out available anytime).
  • Improve Our Services: Enhance our product listings, website performance, and customer experience.
  • Fraud Prevention & Security: Detect suspicious activity and protect user accounts.

4. Cookies and Similar Technologies

We use cookies, pixels, and similar tools to:

  • Enhance your browsing experience
  • Store preferences
  • Deliver personalized ads
  • Analyze website performance.

You can manage cookie preferences via your browser settings. Disabling some cookies may affect Site functionality.

5. How We Share Your Information

We do not sell your personal information.
However, we may share it with:

A. Service Providers

  • Delivery companies
  • Payment processors
  • Customer support tools
  • Marketing and analytics partners

B. Business Transfers

If Khadija Decor undergoes a merger, acquisition, or asset sale, your information may be part of the transferred assets.

C. Legal Requirements

We may disclose information if required by law or to protect our rights, customers, or operations.

Information shared may include:

  • Contact details
  • Order information
  • Usage data

6. Third-Party Websites & Links

Our Site may contain links to external websites (e.g., social media, courier tracking pages).
We are not responsible for their privacy practices. Please review their policies before sharing information.

7. Children’s Data

Our Services are not intended for children under 16.
We do not knowingly collect data from minors. If we learn that we have unintentionally collected such data, we will delete it promptly.

8. Security & Data Retention

We take reasonable measures to protect your data from unauthorized access. However, no online system is completely secure.

We retain your information only as long as needed to:

  • Provide services
  • Fulfill orders
  • Meet legal and business obligations
  • Resolve disputes

9. Your Rights and Choices

Depending on your location, you may request:

  • Access to your data
  • Correction of inaccurate information
  • Deletion of personal information (with certain limitations)
  • Opt-out of marketing communications

To exercise your rights, contact us using the details below.

10. International Users

If you access our Site from outside Pakistan, your data may be transferred to Pakistan or other countries where our service providers operate. By using our Services, you consent to such transfers.

11. Contact Us

For any questions, requests, or concerns regarding this Privacy Policy, contact us:

📧 Email: info@khadijadecor.com​
📞 Phone: +92324-4892148
📍 Address: Lahore Pakistan